Terms of service

Effective Date: 28 November, 2024

Welcome to Korean28. By using our website or purchasing products from us, you agree to the following Terms and Conditions. Please read them carefully as they outline your rights and obligations.

1. General Provisions
These Terms and Conditions govern the relationship between Korean28 (referred to as "we," "our," or "us") and the customer ("you"). By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. We reserve the right to modify these Terms at any time. Changes will apply to orders placed after the date of modification.

2. Eligibility
By making a purchase, you confirm that you are at least 18 years old or have the consent of a legal guardian.

3. Orders and Payment

  • Orders can be placed through our website only.
  • You must provide accurate and up-to-date information when placing an order.
  • Payments must be completed at the time of purchase. Accepted payment methods include credit/debit cards, PayPal, Klarna and other listed options.

4. Product Information
We strive to provide accurate descriptions and images of our products. However, slight variations may occur due to display differences or product updates.

5. Shipping and Delivery
Orders are processed within 24 hours. Delivery within the Netherlands typically takes 1–2 business days. We are not responsible for delays caused by the shipping provider. Refer to our Shipping Policy for more details.

6. Returns and Refunds
Unopened products in their original condition can be returned within 14 days of delivery. Opened or used products cannot be returned unless defective. A return fee of €6.99 will be deducted from your refund. Please refer to our Return Policy for detailed instructions.

7. Liability
Korean28 is not responsible for allergic reactions, misuse of products, or damages caused by external factors. We advise customers to read product labels and consult a dermatologist if needed.

8. Intellectual Property
All content on the Korean28 website, including images, logos, text, and designs, is the property of Korean28 and is protected under intellectual property laws. Any unauthorized use is prohibited.

9. Data Protection
Your personal information is handled in accordance with our [Privacy Policy]. By using our website, you consent to the processing of your data as outlined.

10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content or services.

11. Governing Law
These Terms are governed by the laws of the Netherlands. Disputes will be resolved under Dutch jurisdiction.

12. Contact Information
For inquiries regarding these Terms and Conditions, please contact us at:
Email: info@korean28.com